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STATE COMPENSATION PROGRAM 2008 VERMONT STATE WIDE COMPENSATION REPORT |
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| CLAIMS DATA | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| PAYMENT STATISTICS BY CRIME CATEGORY: | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| INDICATE TOTAL EXPENSES PAID BY SERVICE | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Please respond to the following questions additional 8x11 sheets may be attached if necessary |
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1. DESCRIBE THE IMPACT THAT VOCA FUNDS HAVE HAD ON YOUR PROGRAM'S ABILITY TO MEET THE NEEDS OF CRIME VICTIMS. |
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The funding has been level so we haven't expanded any new services. We are keeping our expenses at the current level and providing the same services for victims. |
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2. HOW DO YOU MEASURE YOUR PROGRAM'S EFFICIENCY AND EFFECTIVENESS IN REDUCING THE FINANCIAL IMPACT OF CRIME ON VICTIMS? WHAT ARE THE RESULTS? |
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We send a client satisfaction survey to every applicant. We do follow up after receiving responses to address pertinent issues. We do policy review with the Victims Compensation Board and we have created a new data system that began July 1, 2008. |
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3. DID YOUR STATE USE VOCA ADMINSTRATIVE FUNDS?
Yes
IF YOUR STATE USED VOCA ADMINSTRATIVE FUNDS, PLEASE DESCRIBE THE IMPACT THESE FUNDS HAVE HAD ON YOUR STATE'S ABILITY TO PROVIDE COMPENSATION OR IMPROVE VICTIM SERVICES. |
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Our free telephone access through the 800 number is probably the most important way that we use the Administrative funds. This access, including a TTY for victims who are Deaf and hard of hearing, allows victims to communicate fully with the Claims Specialists here at the Center. The Compensation Claims Specialists are able to process claims more quickly as a result of receiving all the necessary information without cost to victims and their service providers. The Administrative Funds also allow the Compensation program to provide stipends and mileage reimbursement for our Board members. These costs make it possible for people to offer their valuable time and expertise to guide the program by making decisions about policies and procedures and by supporting our Claims Specialists to thoroughly discuss complicated victim circumstances. This assures a fair process where information is considered from many perspectives, with a victim-centered orientation. Victims are better served by an engaged and informed Board of Directors committed to addressing their needs. Finally, Administrative funds are used to pay dues for membership in organizations able to work on the behalf of victims to assure that funds are spent as intended and victims? rights are protected. |
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