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STATE COMPENSATION PROGRAM 2008 MICHIGAN STATE WIDE COMPENSATION REPORT |
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| CLAIMS DATA | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| PAYMENT STATISTICS BY CRIME CATEGORY: | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| INDICATE TOTAL EXPENSES PAID BY SERVICE | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Please respond to the following questions additional 8x11 sheets may be attached if necessary |
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1. DESCRIBE THE IMPACT THAT VOCA FUNDS HAVE HAD ON YOUR PROGRAM'S ABILITY TO MEET THE NEEDS OF CRIME VICTIMS. |
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VOCA funds have allowed our program to fully compensate victims who apply for benefits under the many expansions of coverage that have been made available to them. Some of these coverage's might not have become available without federal intiative. |
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2. HOW DO YOU MEASURE YOUR PROGRAM'S EFFICIENCY AND EFFECTIVENESS IN REDUCING THE FINANCIAL IMPACT OF CRIME ON VICTIMS? WHAT ARE THE RESULTS? |
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Measurements of program effectiveness include the calculation and on-going review of average processing time, average awards, and other critera. Data is determined by a combination of manual and automative processes. Average award amount is determined by automated processes for each value; average award per initial award, average award per supplemental award, and average award per claim. Processing time is determined by manual calculations using average applicatiosn received per time segment divided into number of open claims. Automated processes designed to provide this calculationn introduce unintened bias by inclusion of claims purposely held open at the request of, or for the benefit of the claimant and currently do not accurately relect staff efficiency. In addition, the program issuse surveys to determine levels of claimant satisfaction with communication, times frames and other program criteria. |
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3. DID YOUR STATE USE VOCA ADMINSTRATIVE FUNDS?
Yes
IF YOUR STATE USED VOCA ADMINSTRATIVE FUNDS, PLEASE DESCRIBE THE IMPACT THESE FUNDS HAVE HAD ON YOUR STATE'S ABILITY TO PROVIDE COMPENSATION OR IMPROVE VICTIM SERVICES. |
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Michigan utilized VOCA administrative funds to support the costs of an additional claims specialist, which position was made available only because of federal administrative committment. Other cots for which administrative funds are targeted include staff conference attendance and NACVCB membership commitments. |
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