Our mission is to aid and assist public safety officers, their families, and their agencies throughout times of tragedy.

Three core values guide our daily operations and measure our performance:

1. We will respond rapidly and accurately to PSOB death, disability, and educational benefits claims. To improve our response time, we continuously evaluate both our organization and procedures for better efficiency. To ensure accuracy, we will use medical and independent legal analyses from outside the PSOB Program.

2. We will be humane in our support of public safety officers, their families, and their agencies.

3. We will seek and pursue opportunities to expand our assistance to the public safety field. The PSOB Program conducts a series of regional training sessions to help law enforcement agencies prepare for the loss of an officer. It is essential that all public safety agencies be prepared to effectively assist the family, fellow officers, and the community in moving forward in the aftermath of a tragedy such as this. Ongoing communication with these agencies also enables PSOB staff to more readily access the information needed to provide benefits to public safety officers or their survivors.